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Posts tagged apple

You know you agree.

You know you agree.


This is the cheap “emergency” replacement phone I had to buy, so that I can at least receive calls and texts.  (Though I don’t remember texting on a numerical keypad to be so difficult to use.  Evolution? Technological singularity?)
But, yeah, I’m stuck with this 2G Nokia on my $90 per month iPhone talk/text/data plan until my phone - the one that Apple killed off - is replaced.

(As a side note: I’m not so fucking stupid as to let Apple put a hold on my debit/credit card for $500 so I can get the refurbished aka used new phone shipped to me, only to find out later the repair facility “couldn’t replicate the problem” and that hold turns into a charge for $500.  When did Apple turn into a sleazy used car dealership?)

I don’t want to create much ado about nothing.  All I want is to get my unusable iPhone repaired, or if they can’t find one, a phone of similar features and purchase price.  Was I being unreasonable two years ago politely asking executive customer service for a replacement charger and battery when the power cord shorted out (causing the battery damage), started smoking and then electrocuted my fingers/hands?  I never even bothered to call when my iPod classic failed (always starting up in recovery mode) within the first two weeks of purchasing it.  No, I just fucking dealt with it because it was a minor defect and I had my BlackBerry to email/text/browse the web with.
I know Apple is a huge company and has better things to do than fix or swap out a new replacement for some random customer (a random customer for over 20 years).  But sweet fucking Christ, even Omar on The Wire said “a man got to have a code.”

EDIT: Oh hey! Look at the 526 replies in just one thread of dozens about iOS4 killing people with an iPhone 3G.

This is the cheap “emergency” replacement phone I had to buy, so that I can at least receive calls and texts.  (Though I don’t remember texting on a numerical keypad to be so difficult to use.  Evolution? Technological singularity?)

But, yeah, I’m stuck with this 2G Nokia on my $90 per month iPhone talk/text/data plan until my phone - the one that Apple killed off - is replaced.

(As a side note: I’m not so fucking stupid as to let Apple put a hold on my debit/credit card for $500 so I can get the refurbished aka used new phone shipped to me, only to find out later the repair facility “couldn’t replicate the problem” and that hold turns into a charge for $500.  When did Apple turn into a sleazy used car dealership?)

I don’t want to create much ado about nothing.  All I want is to get my unusable iPhone repaired, or if they can’t find one, a phone of similar features and purchase price.  Was I being unreasonable two years ago politely asking executive customer service for a replacement charger and battery when the power cord shorted out (causing the battery damage), started smoking and then electrocuted my fingers/hands?  I never even bothered to call when my iPod classic failed (always starting up in recovery mode) within the first two weeks of purchasing it.  No, I just fucking dealt with it because it was a minor defect and I had my BlackBerry to email/text/browse the web with.

I know Apple is a huge company and has better things to do than fix or swap out a new replacement for some random customer (a random customer for over 20 years).  But sweet fucking Christ, even Omar on The Wire said “a man got to have a code.

EDIT: Oh hey! Look at the 526 replies in just one thread of dozens about iOS4 killing people with an iPhone 3G.


After I “fixed” my iPhone, iOS4 again killed my iPhone - apps still crash, the lags for touching things have is a 5 to 10 seconds…this is the worst operating system upgrade since Windows Me.


I just got off the phone with both AT&T and Apple about the problems with my iPhone.

AT&T said:
Um, wait a few days, there aren’t any reports of network outage in your area, and my favourite: “Just call Apple”.

Apple said:
Power cycle, restore from new (thereby losing all of my apps and such), reinstall iOS4…and when it didn’t work, they said they had no idea what was causing this and that no one else has reported any problems like this.  (Not counting those 87K people who’ve read about it on Gizmodo.)

But if it’s a magical manufacturer’s defect, they’ll replace it with a 3GS, or offer me the iPhone 4 at the discount price.  Of course upgrading the operating system doesn’t fall under that category, since the phone worked perfectly until I updated it.

My facial expression was literally a ragetoon during the entire conversation.


This new beta (designed for iPad owners, obvs) is slowing my shit down.  It’s as bad as when Apple released the iPhone 3G/MobileMe on the same day and I didn’t get my email for a week.

Isn’t there an (iPad) app for this shit instead screwing with my paid subscription?

FUCK.


Gizmodo: The Investigation Into That Missing iPhone

Since Gizmodo turned off comments on this post for prudent legal reasons, I’ll just make my own thoughts known here.

As most of you know by now, police entered Jason Chen’s home, seizing his computers and gadgets. While the investigation’s in process, we can’t comment much on this. We stand by our colleague and our coverage of the lost iPhone.

I stand by Jason Chen/Gizmodo/Gawker Media on this.  Journalism is not illegal (despite the flawed legal reasoning of those that work in our justice system).

If placed in that situation, I would’ve done the same thing.

Maybe Gawker shouldn’t have paid $5000 for an item that they knew belonged to Apple.  But other tech blogs would’ve jumped at the chance for that kind of exclusive and would’ve paid a similar amount.  Did Jason Chen steal this property?  (No.)  He merely performed the duties of his job by reporting the hell out of it and working in the best interest of the public - to do otherwise would be negligent as a journalist. And anyway, the phone was rightfully returned to Apple as soon as they gave formal notice wishing for it to be returned.

The risk involved with testing a “top-secret” prototype in public is that someone, anyone could’ve stumbled onto the phone and blogged the shit out of it.  Our mystery source could’ve shared the phone with friends, family and/or strangers en masse; they also could’ve sold it on eBay for a ridiculous price.  They even could’ve resorted to extortion from Apple to get the phone back.  But this person didn’t - even after calling Apple to notify them of the missing device - and ended up passing it along to the media.  These circumstances (read: complete fuckup) are all on Apple.  Period.

At least we know how overzealous Apple’s legal department is, and how heavy-handed (and probably illegal) the Rapid Enforcement Allied Computer Team is in regards to this situation, especially when a major, locally-based corporation is involved.  Corporate welfare at its finest.

So I guess the new order of things is “be a journalist who scoops Apple, have your belongs seized and have the government come seize your things” (déformation professionnelle) and extremely unconstitutional laws (les lois Jim Crow nouvelle!) in Arizona that promote racial profiling.

Either way, as a customer for roughly 25 years, I’m not buying any more Apple products (I was looking forward to getting a new iPhone, MacBook Pro and an iMac this summer) or downloading anything from iTunes until this is fully resolved in a satisfactory and legal manner.  (Hooray clichéd liberal protest!)